Websites are intended to help prospects and customers find the relevant product information. Web pages need to be compelling enough to help the customer pass through the research phase and enter into the decision phase of making a purchase. Sloppy website content can make a visitor turn away from the product and a brand; eventually causing a nasty switch to a competitor.
To hold on to your subscribers/visitors, keep the following tiny points in mind while writing web pages.
Target Audience
While writing content for websites, the writer always keeps the niche audience in mind. This is because websites, especially the business ones cater to a cross-section of visitors/browsers that can be termed as prospects for the business.
For example, the style of content for the website of a play school will be entirely different from the one selling payroll software. The former will use a more informal tone and have a colorful look and feel. The latter will have a more professional content with industry reports and process demos.
Also, there are websites meant for everyone. The approach to writing such content will be different from the ones mentioned above. For example, the content of government website will mainly contain departmental information with a basic look and feel.
Simple Language
Though websites cater to target audience, there is no room for jargon here. This is primarily because people spend very less time on a web page. Browsers should not be referring to dictionaries in order to understand industry terminologies while on a web page.
Creative Appeal
Although it sounds more like a designer’s work, well-written content can also have the desired visual appeal. Good websites are generally replete with relevant content, images, statistical diagrams and other useful expressions. Needless to say, the content writer needs to have a good aesthetic sense about which creative element goes well with what content.
Easy for the Eye
As browsers spend very less time on web pages, the content has to be easy to read. An experienced content writer generally uses shorter paragraphs while writing for a website. This makes for an easy flow of the information. Also, bullets and numbering styles are generously used to denote multiple points within a web page.
Proper Structure
Most websites are usually segmented into pages like About Us, Home, Product Description, Contact Us, Feedback etc. These structures vary with the type of business and the products/services it is offering.
Professional writers are adept at ascertaining the correct site structure for any business and know which piece of information to write about in each page.
Headlines/Calls-to-Action
Websites require appealing headlines to make a reader stay on the page. Eye-catching headlines and sub-headlines take the content a step forward in winning over a customer.
Unlike any form of conventional writing, web content is full of calls-to-action. These always prompt the reader to act instantly. Calls-to-action like ‘Buy Now’, ‘Call Now’, ‘Get a Quote’ are very helpful in generating interest among the readers.
The above features discussed are characteristic of good website content. Websites with well-written content never fail to grab the attention of browsers. This brings us to why business owners should consider hiring professional content writers or content providers